About

Firefighter, marketer,
journalist, techie, founder.

I have spent nearly four decades serving public safety from several different perspectives: firefighter and EMT, department leader, journalist, editor, marketer, content creator, entrepreneur and technology product leader.

Today I am the founder and Chief Product Officer of First Arriving, where I lead product strategy and innovation for technology that helps fire, EMS, law enforcement and local-government organizations connect information, communicate more effectively and improve daily operations.

Dave Iannone in fire service dress uniform
Public safety is about more than emergency response. It is about showing up for people on their worst days, taking care of the people beside you and accepting an obligation to something larger than yourself.

Influences & milestones

The people, the department and the work that shaped a career across public safety operations, journalism, media and technology.

Dave Iannone with a Hyattsville Volunteer Fire Department mentor
Hyattsville Vol. Fire Dept. · 1987
The firehouse that raised me
I joined HVFD in 1987 at age 12. My path there began with a letter to a battalion chief at another firehouse; the reply came from the late Chief Donald “Doc” Moltrup, welcoming me to Hyattsville instead. I still have that letter. Over the years I served as Firefighter/EMT, Lieutenant and Fire Marshal, and as President and Board Chair, and remain a Life Member.
Dave Iannone with the Firehouse.com team at a trade show
Firehouse.com · 1998
Helping bring the fire service online
After building one of the earliest fire department websites for HVFD, an unexpected call led to the first concept for Firehouse.com. I co-founded and launched it with my longtime collaborator Chris Hebert in 1998, and it became a central online home for the world’s fire service, combining breaking news, training and discussion with coverage honoring fallen firefighters and fundraising for their families, from the Worcester 6 to more than $50 million raised after 9/11 in support of the IAFF’s primary fund. In 2024, the two of us were inducted together into the Firehouse Hall of Fame for it.
Firehouse magazine cover
Journalism · 1993–2000
A journalist across the whole field
A senior editor of The Diamondback at the University of Maryland, where I later served on the newspaper’s non-profit board of directors, I freelanced as a breaking-news reporter and photographer for The Washington Post and the Associated Press. I went on to found FirefighterNation.com in 2007, served as Publisher of Officer.com, and created the EMS World website, later working with JEMS. The same focus on useful information and professional community carried across every public safety discipline.
A First Arriving digital dashboard on a fire station display
First Arriving & Responder MAX · today
Still building for public safety
Today I lead product at First Arriving IO, Inc., connecting agencies’ information across digital signage, web and mobile, and evolving it into a full 360 internal communications platform for public safety. I also founded First Arriving, LLC, recently rebranded as Responder MAX and now led by Shannon Gilliland, Chris Hebert and Nicole Newville, which continues the legacy of marketing, recruitment and website work central to my career. My approach stays practical: start with the real problem, listen to the people doing the work, and build something that makes the organization easier to run.

Fun facts

A few things that have nothing, and everything, to do with a life in public safety.

A big Maryland Terps and Orioles fan, and an occasional, fair-weather Washington Commanders and Wizards fan.
Created the Firefighter, EMS and Law Enforcement custom editions of Monopoly.
Once played blackjack with Mike Tyson.
Helped out on the movie Ladder 49 through Firehouse.com, coordinating and supporting the extras and apparatus on site for the two funeral scenes.
Hosted Emergency! Fest at my own HVFD in 2000, bringing thousands of the show’s fans together. Emergency! is what pulled me into fire and EMS in the first place, so watching the cast and Squad 51 roll into that firehouse was surreal.
Was the team manager for the top-three nationally ranked Oak Hill Academy basketball team in high school.
Served on the Washington Wizards’ inaugural fan Advisory Board, advising team management on the fan experience.
Adopted two cats during COVID. Still wish I had a dog.

Awards & recognition

A selection across public safety media, technology and service, most recent first.

2026
Inc. 5000
First Arriving IO, Inc. ranked No. 1,742 nationally on the Inc. 5000.
Read the announcement →
2022–2026
GovTech 100
First Arriving named five years running by Government Technology magazine.
Read the announcement →
2024
Firehouse Hall of Fame
Inducted with longtime friend and co-founder Chris Hebert.
Read the announcement →
2022
Inc. 5000
First Arriving, LLC (now Responder MAX) debuted at No. 30 in Richmond, VA.
2012 & 2017
Daddy-O
Proud dad to two amazing, creative, awesome daughters.
2010
Husband Award
Married to Diane, who I met, naturally, online in 2007. Happily married since.
2006
Azbee Award, ASBPE
Firehouse.com named the #1 site in the Interactive Community category.
2005
min Magazine
Named one of the 21 Most Intriguing People in Media Publishing.
2001
Ziff-Davis GII Award
Best Website, News & Media category (Firehouse.com).
1999 & 2000
Jesse H. Neal Awards
Top Business-to-Business Website, won in Firehouse.com's first full year.
1998
Member of the Year
Hyattsville Volunteer Fire Department.
1996
SPJ Mark of Excellence
The national Society of Professional Journalists honor for spot news, earned as senior editor of The Diamondback at the University of Maryland.